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about us
- by Divya
- Published on Tuesday, 05 June 2012
- Hits: 14437
INDOSPICE SDN. BHD. was established in the year of 2005 by the Tan's family to deal in various type of spices from all over the world.
Our company is located in the heart of the Georgetown City in Penang Island, Penang Malaysia while our warehouse is located in the Main Land of Peninsular Malaysia to eneasy the delivery of our products and to reduce the handling cost to ensure the competitiveness of pricing.
With a very stategic location in the center of Asia surrounded by the main Spices Producing Countries, we have a very good networking set up to search for the best Quality & Price as one-stop centre to promote and sell to our valuable customers from worldwide and domestically with various type of spices from different origins in either a mixed container lot or full container lot at a very competitive price. This will help to save our customers time and effort to search their source around the world and to save their cost to import the whole container lot from origin for each product in a time.
To maintain our company working procedure, we have a group of well-trained staff to help us to run and monitor the daily work routine with 5 fundamental visions as follow :-
Vision 1
To ensure the satisfaction of products and services rendered.
Vision 2
To ensure the competitiveness of prices.
Vision 3
To commit and enforce the clauses of all agreements with customers.
Vision 4
At all times, to improve the quality of our products and services.
Vision 5
To ensure that we are the reliable partner and the loyal companion of each of our customers.
We have the Management Department to manage the whole operation of the company head by The Managing Director, Managers and Supervisors and assist by assistance clerk to fasten the daily routine.
With the purpose of expanding our market shares, we had seperated our management to the main 2 Departments of Import and Export to concentrate on the latest market trend to keep our valuable customers up to date and to ensure WIN - WIN POLICY in the global business arena.
We also established a Quality Control Department to control the quality of the product prior delivery and also appointed a licensed Laboratory to test the quality of the products to make sure the quality to be supply are according to the specification as agreed.
A team of well-trained General Labours head by an experience Supervisor had been set up in our warehouse to monitor the stuffing and delivery procedure to ensure all the cargo had been delivered according to the schedule and quality as required by our valuable buyers.
We will continue searching for new products to expand our products range to eneasy our valuable and potentials buyers the facility to purchase in 1-stop station for SPICES like us to save time and effort searching elsewhere to cover the whole list of products because "TIME IS MONEY".
Our company had obtained the ISO9001:2008, ISO22000:2005 and HACCP Certification to let our valuable customers to be more confident on our company and also to expand our market to ISO based company.
Halal Certification also is one of our future mission to expand our market to the Muslimin country like Middle East.